FAQ

How do I set up a delivery?

It's simple. Complete the easy-to-use Quick Quote form and we'll email you a quote within 24 hours. If you like the price you can book the job right from the link that's included within the email. You will be required to pay 10% of the quoted price during the online booking, and the remainder you pay the driver.

After I book the job on your site what happens?

The driver will contact you within 24 hours to confirm everything and we'll also email you all of his contact information. It's an extremely easy process.

Do you accept credit cards?

Credit card payments are accepted through Paypal for the 10% down payment. Paypal is the safe, secure, easier way to pay online.

Why is MYS cheaper than a mover?

We don't have the overhead expenses that some of the larger movers do.
We use vans and smaller trucks which helps save on fuel costs. The drivers within our network keep their pricing competitive.

Is MYS responsible for the driver that arrives?

No. We do the best we can in screening the pool of available drivers that join our network.
The drivers outside of MA are not employees of MoveYourStuff.com.
We do encourage customers to send in their feedback to help us evaluate all the drivers that are associated with MYS.

Can you guarantee there are drivers in my area?

No. Driver schedules are based on availability. If drivers are not available in your area, your 10% down payment will be refunded to you.